1. Return process

1.1 If you are not satisfied with the product you purchased or encounter any quality problems, please contact the customer service team of omniscientcrm.com within 15 days after receiving the goods. We are committed to providing you with excellent service. When contacting our customer service team, please provide your order number and relevant details of your issue so we can assist you quickly and efficiently.

1.2 Our customer service team will assist you with the return procedure and provide return authorization and detailed instructions for shipping to the designated address to successfully complete the return process. Please ensure that the item is unused, undamaged, and properly packaged.

1.3 Upon receipt of the returned goods, we will inspect them. Eligible items will be refunded or exchanged accordingly.

  1. Return conditions

2.1 Goods must be returned in original condition, unused or damaged, and with intact packaging.

2.2 Please make a return request within 15 days after receiving the goods.

2.3 Please note that certain items (such as personalized products) may not be covered by the returns policy. Please be sure to read the product description carefully before purchasing.

  1. Refund process

3.1 Once the return has been accepted and inspected omniscientcrm.com will issue a refund to the original method of payment.

3.2 Please allow some processing time for the refund to be completed. Thank you very much for your patience.

transportation policy

  1. Delivery time

4.1 omniscientcrm.com endeavors to process and dispatch orders within 5 days of payment confirmation.

4.2 Delivery times may vary depending on the destination and logistics service chosen. Once your order is completed, you will receive tracking information to monitor delivery progress.

4.3 Although we do our best to ensure timely delivery of goods, unpredictable factors such as weather or traffic may cause delays. Please be assured that we will do our best to reduce this from happening.

  1. Shipping costs

To enhance your shopping experience, omniscientcrm.com is pleased to announce free shipping on all orders. Regardless of the quantity or value of your purchase, you will not be charged additional shipping charges.

  1. Logistics tracking

6.1 You can easily track your package using the order tracking information provided.

6.2 If you have any questions about the delivery status, please feel free to contact omniscientcrm.com’s customer service team.

We encourage you to carefully review and agree to omniscientcrm.com’s return and shipping terms before purchasing. If you have any questions or concerns, please feel free to contact our professional customer service team.

Thank you for choosing omniscientcrm.com!